What to Bring to Your First Brow and Lash Visit

Turning up prepared makes a real difference to your results. Whether you're booked in for a quick brow lamination, lash lift, or a combination treatment, a little groundwork before you arrive means Kasia can spend your entire appointment on the artistry rather than backtracking on things that need to be sorted first. Here's what to know before your first visit.
What to bring on the day
You genuinely don't need to arrive with a bag full of things, but a couple of items make the appointment run more smoothly. A clear, recent photo of your brows and lashes at their natural best, or a reference image of a look you love, gives Kasia something concrete to work from when she's mapping your shape and discussing your preferred finish. If you've had any previous brow treatments, including tinting, lamination, or cosmetic tattooing elsewhere, mention it when you book and again on arrival. The same goes for any skin sensitivities, allergies, or recent changes to your skincare routine, particularly if you use retinol or acids near the eye area, as these can affect how your skin responds to treatment products.
How to prepare your skin and lashes before you arrive
Clean skin and clean lashes are the single most useful thing you can do before a brow or lash appointment. Arrive with your eye area free of makeup, particularly mascara, eyelash serum, and heavy brow products. Mascara residue on lashes can affect how evenly a lash lift sets, and product buildup on brows can interfere with tint uptake and wax adhesion. Avoid using a lash curler on the morning of a lash lift appointment, as it can temporarily alter the lash structure before the lift solution is applied. If removing makeup before you leave home isn't practical, arriving with a small pack of gentle eye makeup remover wipes means you can take care of it yourself before your treatment begins.
Should I stop using any products before a powder brow appointment?
Yes, and the preparation for powder brows is more involved than for non-permanent treatments. No Botox or Botox like injectables within three months before your appointment, and the treatment is not suitable during pregnancy or breastfeeding. If you are prone to keloid scarring, a consultation is completed before any treatment proceeds. As a general rule of thumb across the industry, retinol, AHA and BHA products are commonly paused around the brow area before semi-permanent treatments, because they increase skin sensitivity and can affect colour retention. If this applies to you, it is worth raising when you book so there is time to plan accordingly. Powder brows are priced at $550 for the initial two hour appointment, with a follow up at $150 recommended four to eight weeks later to perfect the shape and refresh areas where colour may have faded during healing. Arriving informed about this process means the consultation time is well spent.
What to wear and how to time your day
Wear something easy around the neck and face. Tight crew necks or high collars are awkward when you're reclining, and pulling clothing over your freshly laminated brows or just tinted lashes at the end of an appointment is not ideal. A button up top or relaxed v-neck is genuinely practical. Think about what's happening after your appointment too. Most lash lift aftercare guidelines advise keeping lashes away from moisture and steam for a period after treatment, so scheduling a gym session, swim, or sauna straight afterwards is generally not recommended. Brow lamination has similar aftercare considerations, with the brow area typically kept dry for a period after treatment. Check with Kasia at the time of your appointment for specific aftercare guidance suited to your treatment. The studio is adults only, so arrange childcare if needed, and parking is available at Vitality House, 4 Southport Street, West Leederville, if you're driving in from Subiaco, Wembley, or Mount Hawthorn.
What actually happens during the appointment
For combination treatments like the brow lamination with tint and lash lift with tint (one hour, $160), Kasia works through each step methodically, including a personalised consultation, measuring and mapping, shape approval, and colour selection before any product touches your skin. The lash lift with tint and brow design with tint ($130 for one hour) includes a gentle exfoliating peel, precise mapping and measuring, an ingrown prevention serum, and soothing aftercare. Knowing this in advance means you won't feel rushed through the consultation or tempted to skip the mapping step to save time. That mapping conversation is where your features are assessed and your preferences noted, and it's one of the things that separates a considered appointment from a production line service. All products used are vegan and cruelty free.
Do I need to do anything differently if I've never had these treatments before?
Not dramatically, but a patch test question is worth raising if you have reactive skin or known sensitivities to dyes. First timers sometimes worry about the lifting solutions used in lash lifts or the perming action in brow lamination. The best approach is to mention your skin history when you book rather than on the day, so there's time to plan accordingly. If you've browsed the gallery before your appointment, you'll arrive with a clearer sense of the range of finishes that are possible, from soft and wispy to sleek and manicured, which makes the shape conversation faster and more specific. First timers often underestimate how much the style preference conversation shapes the result, so coming in with a sense of what feels right to you, even a general lean toward natural versus defined, is genuinely useful.
A quick note on the studio itself
Soulsis Collective is inside Vitality House, and the space is intentionally calm. It's an adults only studio, wheelchair accessible, and close to public transport. If you're coming from Leederville, Subiaco, or the wider inner west, it's worth checking the Tuesday, Wednesday, and Saturday opening hours before you plan your travel. The studio opens at 9:30am on Tuesdays and Wednesdays (last appointments up to 8:00pm) and 8:00am on Saturdays (until 4:00pm). The studio is closed Monday, Thursday, Friday, and Sunday. If you have questions ahead of your visit or want to read more about Kasia's approach, the about page gives the full story behind the business and the philosophy that shapes every appointment.
With over 20 years in the beauty industry and a 5.0 rating across 95 reviews on Fresha, Kasia has built Soulsis Collective around the belief that we look good when we feel good. Arriving with clean skin, a reference image if you have one, and a clear sense of the finish you're after means that belief gets to show up in the results. If you're unsure which treatment suits you, the contact page has everything you need to get in touch directly.
Frequently asked questions
Can I wear makeup to my brow and lash appointment?
It's best to arrive with a clean, makeup free eye area. Mascara and heavy brow products can interfere with how treatments set, so removing them before you arrive saves time and gives better results. Bringing a small pack of gentle eye makeup remover wipes is a handy backup if you haven't had the chance to cleanse before leaving home.
Do I need to avoid anything on the day of my lash lift?
Skip the lash curler on the morning of your appointment, as it can temporarily alter lash structure before the lift solution is applied. Most aftercare guidelines for lash lifts advise keeping lashes away from moisture and steam for a period after treatment, so it is worth asking Kasia for specific guidance when you come in.
Are there any medical conditions that affect whether I can have powder brows?
Yes. Powder brows are not suitable during pregnancy or breastfeeding, or if you have had Botox or Botox like injectables within the past three months. Clients prone to keloid scarring go through a consultation and suitability assessment before the treatment proceeds. Raise any concerns when you book.
Can I book a gift card for someone's first appointment?
Gift cards are available from $50 to $300, or in a custom amount, and can be bought online in minutes. They cover any of the brow and lash services, so the recipient can choose the treatment that suits them when they book.
How long should I set aside for my first visit?
It depends on your treatment. A signature brow design with tint takes 30 minutes. A lash lift and tint or brow lamination with tint each take 45 minutes. Combination treatments like brow lamination with lash lift and tint take one hour, and powder brows require a two hour block. Factor in a few extra minutes for your initial consultation.
Related pages
This article draws on the following pages.